I appreciate you for taking the steps provided by my colleague, CHEC.
As previous troubleshooting steps were unsuccessful, let me direct you to the best help in acquiring the information you need. I suggest, reaching out to our support team. They have the appropriate tools and can open your account in a safe environment and conduct further investigation.
Here's how to reach our team of live support :
- Click the Help icon.
- On the Assistant tab, enter Talk to a human.
- Enter a short description of your concern and press Enter.
- Select Contact Us to connect with a live support agent.
- Choose Start a chat or Get a callback to connect.
Moreover, I'd like to share these articles to help you when managing your estimates in QuickBooks Online:
Please post again here if you have other concerns about reports in QBO. I'm here ready to provide a prompt response. Have a good one.
