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Account management
Thanks for bringing this to our attention, @ormic. I'll direct you to our customer support team so you can resume receiving email verification codes in QuickBooks Desktop (QBDT).
Before doing so, I recommend checking with your email provider to verify if there are ongoing issues in their system. Otherwise, you can reach out to our customer service team. While I'm aware you've already contacted them, it's best to get in touch again so they can further determine the root cause of the problem and raise an investigation if necessary. To do that:
- Go to the Help menu and click QuickBooks Help.
- Select Contact Us.
- Provide a brief description of your concern, and click Continue.
- Log in to your Intuit account, select Continue, then Continue with my account.
- Enter the single-use code you received in your email and hit Continue.
- Choose between Chat with us or Have us call you.
Moreover, check out this article to protect yourself against potential frauds from emails: Identify suspicious activity, phishing scams, and potential fraud.
Keep in touch if you have other concerns about receiving emails. The Community team is available around the clock to lend you a helping hand. Stay safe.