Welcome to the Community, Terry.
In renewing your QuickBooks Desktop subscription, it's important to note that your billing info is updated, as the subscription will auto-renew on the next billing date. I'd be glad to walk you through the process.
To update your QuickBooks Desktop billing information, please follow the steps below.
- Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
- Choose QuickBooks Desktop from your products and services.
- Select details next to your QuickBooks Product.
- Click Edit next to your Payment Method. Update your payment info. Once done, press Save and Close.
- Open QuickBooks Desktop.
- Go to the Help menu.
- Hover over Manage My License.
- Select Sync License Data Online.
On the other hand, if you want to renew your subscription because of an alert that reads Your QuickBooks subscription has lapsed, I recommend contacting our Support immediately for further assistance.
You can check out the Customer Support link for the detailed steps and the direct phone number at the bottom: Contact QuickBooks Desktop Support.
Additionally, you may visit this article to check on the latest updates in QuickBooks Desktop: Firm of the Future.
If you have any further questions about other account management in QuickBooks Desktop, please feel free to reach out. I will be checking this thread from time to time. Have a productive day!
