Thanks for coming back and providing us with depth details that help us better isolate the issue.
To check if your QuickBooks Online (QBO) mobile app is blocked from your device, we can perform the following steps:
- Click Settings from your iPhone's app menu.
- Choose Screen Time. Then, tap Choose Content & Privacy Restrictions.
- Enter your passcode (or set one up if you haven't already) and turn on the toggle switch for Content & Privacy Restrictions.
- If it is blocked, we can tap Allowed Apps for the QBO mobile app.
Doing this enables you to choose which apps are allowed or restricted. If the issue persists, we recommend getting in touch with our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue.
Moreover, you might want to scan this resource to help you explore the different features available in the application: Compare mobile app features.
We've always got your back should you need assistance when doing tasks in the mobile app such as editing and reviewing the transactions or any QuickBooks-related. Drop your reply anytime and I'll get back to you.
