The solution was to contact Quickbooks customer service at 800-446-8848. A glance session was initiated and the above error message was noted. I'm not sure if anything was done on Intuit's end but the process on mine was to go to Help > Reset Intuit ID then type "yes". Then close Quickbooks Desktop and open again using "Run as an administrator". Then, after signing in as the company administrator, you will be prompted to sign in to Intuit and then can enter a new email address (in this case I chose the Company Administrator). After signing in then go to Company > Set up users and passwords > Intuit Account User Management.
Everything works now. What a weird complicated process.
