Jelayca V
QuickBooks Team

Account management

We can take a few steps together to troubleshoot and regain your ability to export your tax withdrawal in QuickBooks Online (QBO), Duc.

 

Sometimes, a browser can accumulate a lot of frequently accessed pages, which could lead to unusual behaviors and errors when you try to export your tax withdrawal. To help resolve this, I recommend opening an incognito window in your browser to access the product with a clean slate. 

 

Depending on your browser, you can use the following shortcuts:

 

  • Google Chrome and Microsoft Edge: Ctrl+ Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P
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If you don't receive an error when attempting to export, please return to your regular browser and clear the cache for a fresh start. Additionally, switching to other supported browsers could also be worth a shot. 

 

Moreover, QuickBooks enables you to run reports for guidance on reviewing transactions included in each box on the tax return based on your tax settings.

 

Don't hesitate to post here in the Community if you have further questions about exporting tax withdrawal in QBO. I look forward to assisting you more.