JorgetteG
QuickBooks Team

Account management

I can see that you're having a persistent issue exporting tax withdrawals in QuickBooks Online, even after trying various solutions with our customer support, Duc. We truly appreciate your effort and dedication to resolving this matter.

 

We have received similar reports and are actively investigating this issue in QuickBooks Online. Please rest assured that our dedicated team is diligently working to resolve this issue as quickly as possible.

 

To stay informed about the progress of our investigation, we suggest contacting our support team. They can assist by adding you to the list of affected users and ensuring you receive timely email updates as we work towards a resolution.

 

In addition, you may also find this article helpful for additional information on how to create a payroll summary report to see the payment history in your QuickBooks payroll: Create a payroll summary report in QuickBooks.

 

Also, if you want to access your historical payslips or generate payroll reports, you can explore this helpful resource: Understand the Navigation Menu in QuickBooks Online.

 

Please know that we're continuously working on improvements and updates to QuickBooks Online, and your feedback is critical in helping us identify and find solutions to issues like this. Again, thank you for your patience and understanding, and please don't hesitate to reach out to us if you have any further questions or concerns.