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Account management
I am able to add a new product, however, I cannot choose 'taxable' or 'non-taxable' in the set up. That section is GONE!
This is a necessary piece of setting up & editing products!!!!!
Right now, if I set up a new product, it's automatically 'taxed'. If I open a product that's already been created, it switches automatically to 'taxable'. I can't put it back to 'non-taxable'.
Now, when I create an estimate or invoice, I have to remember to unclick the 'tax' box on the right side of the line item.
This could really mess up our sales tax reporting!
My QBO customer service member told me that today she just learned that this piece of the product set-up screen has been removed from the program. WHAT?!?!?!
We received no notice, before or after the removal AND no way to work around this issue!
I have to have the sales tax section put back. We all do!!!!!