Having a problem with admin access is a serious matter and we'd like to ensure that we're actively looking into your request, @GetIn.
Since you've already reached out to our Live Support Team and were instructed to resubmit your request to our Account Protection Team, I want to confirm that your request is currently being addressed. We're thoroughly reviewing all the necessary information to validate your account.
After the review process is finished, you'll receive an email update regarding the status of your request. This email will include information about whether your request has been approved. If we approve your request, you can use the email address you provided to access your account the next time you log in to QuickBooks.
If we're unable to approve your request, we will provide you with a detailed explanation of the reasons behind the decision and outline the steps you can take moving forward. If there's a specific document that is missing, unclear, or doesn't meet the necessary criteria for approval, we will inform you of this as well. In such cases, you will need to complete the form again and upload all required documents to ensure your security and facilitate the review process.
For more information about requesting for the primary admin or contact, please refer to this article: Send a request to our account protection team.
If you do not receive any email updates from us, I suggest contacting our Live Support Team again for the latest update. They have the necessary tools and resources to assist with account access issues and work towards resolving this matter as quickly as possible. Your prompt follow-up will help ensure that your concerns are addressed efficiently.
Discover the process of setting up Intuit Data Protect to safeguard your files. You'll have the option to back up your entire computer or focus specifically on your QuickBooks files and folders. After the initial setup, the system will automatically back up your data daily. We will guide you through the steps to configure and schedule your backups effectively, ensuring your important information is always secure.
If you need further help with managing your QuickBooks account, we'll be right here to provide you with support. We're committed to ensuring you have a smooth experience with QuickBooks.
