ormic1
Level 1

Account management

Having to retype this since an INTUIT survey popped up while I was about to post...completed survey, blasted INTUIT, then it froze my screen...

 

I had typed: "Sorry to see others experiencing same issue I originally reported. QBDT support has been NO help. I've got case #s, escalated to higher levels, etc...they can't figure out why I CAN'T USE THE EMAIL ADDRESS I STARTED USING QBDT WITH IN 2013 TO LOGIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

I can't even login as "ormic" to the Community page....sends a code to my phone, then asks for password for my email, then says it's wrong, I click forgot password and it wants to send a code to my email....which I never get.

 

Chrea... you're Level 6...don't know what that means...how many levels are there? Can you solve my problem or escalate to the HIGHEST level so I can USE THE EMAIL ADDRESS I STARTED USING QBDT WITH IN 2013 TO LOGIN!

 

When I tried to post this latest version...it asked me to sign in...hence my new username, ormic1.