I am a bookkeeper that set up a QBO for a new clients. I am out of users for Essential and I simply need to edit a user. But when I do that, the new users does not get an evite to QBO. He is a new QB user, and needs an account. When he adds an account, it appears he has no choice but to purchase a product before creating an account. Since he should have access to the account already, how do I get him into QBO?
