Thanks for reaching back out, MCCM. I just ran a quick test on my end, and I was able to use the click and drag method on the Action column without any issues.
Perhaps there's a bug in your browser making this tricky. Try clearing the cache and cookies in your web browser to remove any stored Internet files. These stored files can cause bugs in QBO and other sites. Here's how to clear them: Clear cache and cookies to fix issues when using QuickBooks Online.
If the issue persists, try using an Incognito window in Google Chrome. This is a private browsing mode that operates separately from the main browser, and it doesn't get impacted by stored cache and cookies. Here's more information about that and how to use it: Browse in Private. You should also try using multiple different browsers.
If you're still running into issues, I'd recommend touching base with our tech support team so an agent can take a closer look at what may be happening.
Cheers!
