Hi numeria. Thanks for joining the discussion about the Action column on the banking page. Great job trying out some preliminary troubleshooting steps like clearing your cache and cookies and using private browsers. That's always a great place to start when issues such as this arise. At this point, I'd suggest reaching out to our tech support team directly so an agent can navigate your account with you and get to the bottom of what's happening. It's important to reach out directly to ensure there's nothing going on in the back-end of your account causing this issue.
Take care.
