There is an on-going investigation with regards to importing CSV files, CBlue.
Our product engineers are now investigating to check the root cause of the issue so they can look for a permanent fix. I'd encourage you to give us a call so they can add your company file to the lists of affected users.
Here's how:
- Click Help icon in the upper-right corner of the screen.
- Choose Contact us.
- Enter a brief description of your concern, then click Let's talk.
- Choose Get a callback.
I'll make sure to keep you updated once I'll receive progress about this investigation.
It'll be my pleasure to help if you have other concerns.
