Support has no answers. Files are open and investigations are taking place for more than a month! There are no solutions, and no timelines given to the expected corrections. This is a MASSIVE failure that extends far beyond my clients. QBO tech is not able to fix the program to sync with banks and credit cards companies that use a multi factor authorization for sign in. This is a problem that thousands of users are experiencing and there is no end in sight. What is even worst QBO does not have the capability to transition files back to the desktop version so I am held hostage in a program that does not do what it says it does. I cant begin to describe my disappointment for my MANY clients and co workers trying to work through this without any clear answers from QBO tech!
