Alex M
QuickBooks Team

Banking & Currency

I can see that this how this could be affecting your business and our technicians are working as fast as possible to get this resolved. If you've reached out to our support and have been added to the list of affected accounts, you'd get an email notification once the issue is resolved. While the engineers are working on this, if you'd like to get those transactions into your account to include them in your books, you can follow the steps in this article about how to upload transactions into QuickBooks Online from a file you can download on your bank's site. If any duplicate transactions are imported from this file, you can select them in the Banking tab by clicking the checkbox to the left, and Exclude them from the Batch actions menu.

 

If you have any other questions about QuickBooks, feel free to reach out here.

 

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