I hear you, @ALEXIA4.
Thank you for sharing the time you've taken on fixing the connection of your bank account in QuickBooks Self-Employed. I want to ensure you're able to seamlessly connect your account to get your latest online transactions.
Since the issue persists even after following the suggestions already discussed in this thread, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a ticket letting our engineering team investigate the root cause of the problem raised saying you haven't been able to connect your account since August 26. To do so:
- Go to Help.
- Select Search.
- Click Contact Us.
- Enter a few describing how the program responds after attempting to connect your bank account in the What can we help you with? text area.
- Choose Chat with us or Have us call you to connect with our team online.
For now, I'm including this reference so you're able to use all the QuickBooks features you're entitled to: Help Articles in QuickBooks Self-Employed. Also, you're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions like how we keep your bank account and online transaction secured.
Let me know how it goes in the comments below. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your QuickBooks online banking concerns. Take care always and stay safe!
