I'm here to share information about the issue with bank connectivity, @_maddy_.
Users like you are currently unable to reauthenticate banking connections due to a persistent problem. Rest assured our engineers are all hands in working on finding a permanent resolution for this issue.
We're working with your bank and our product development team to find a solution to this problem, and we'll launch it as soon as we can. I suggest calling our phone support so we can add you to our notification list and can provide you with an update.
Here's how:
- Go to Help (?) and select Contact Us.
- Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
- Enter talk to a human, then select Continue.
- Select which way you want to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
You can also check this article to learn more about errors in QuickBooks Online.: Fix bank errors 102 and 105 in QuickBooks Online and QuickBooks Self-Employed.
Let me know if you have questions about banking issue. I'm always here to help. Have a great day.
