Hello Community Users, We just wanted to pop in and add a helpful guide for fixing open banking errors here. Also to add that error 580 / 590 means something unexpected happened while the FI (financial institution) was in communication with Intuit setting up the connection. These can be temporary issues or something that Intuit needs to work with the FI in order to fix. If you try the connection a second time and you receive the same 580 error we'll need to look at sending this to our senior banking technicians to be investigated. We just need the following detail.
- What was the full error received?
- What time (including time zone) did you attempt to make the connection. (Example 4:14 pm BST)
- List out all search listings you attempted to connect to. (Example: Bank Of America & Bank of America - Business Connect)
- Have you previously attempted to connect to this bank or was today the first time?
Any questions feel free to add them on this thread.
