susanhope
Level 2

Can I delete an unfinished Reconciliation?

I started a reconciliation today and have messed it up, so I would like to start over but how can I restart or delete?

 

Thanks for any help.

Solved
emmam6
Moderator

Banking

Hello Susanhope, Thanks for reaching out about starting your reconciliation from scratch. If you have clicked finish on the reconciliation and it has moved to the next month (or whatever the next period, you use is) The only way to then restart it would be to undo that period of reconciliation. That is something that only an accountant user of QuickBooks can do.

If you have not clicked finish and have just ticked somethings which should not be there or entered the wrong end date/end balance let us know and we can go through how to amend those with you.

susanhope
Level 2

Banking

Thank you and no I have not clicked finished on this and this is my first one.

 

I will attempt whatever you recommend in the morning as I have to go out now. Thanks again :)

susanhope
Level 2

Banking

Yesterday you said "If you have not clicked finish and have just ticked somethings which should not be there or entered the wrong end date/end balance let us know and we can go through how to amend those with you."

 

Please can you now tell me what steps to go through?

 

Thanks

Ashleigh1
QuickBooks Team

Banking

 Hello Susanhope, thanks for coming back to us, since you said its unfinished the reconcile, you can just resume reconciling (Cog > Reconcile > Select account on drop-down > Resume reconciling) and click the drop-down beside Save for later > Close without saving to get rid so you can start again.

View solution in original post

susanhope
Level 2

Banking

Thank you so much, that did it :)