Good morning, mainah65.
Thank you for letting me know what's going on in your QuickBooks Online account. I want to make sure you're able to connect to TD Bank without any issues.
After looking into this a bit further, I have a couple of other troubleshooting methods you may want to try. I read a thread where a TD Bank customer was able to successfully connect to QuickBooks by turning off the 2-factor authentication on the bank website, connecting the bank to QBO, and then turning 2-factor back on once the transactions were synced.
Additionally, another suggestion mentioned:
1. Logging into your TD Bank account.
2. Go to Account Options, then Account Services.
3. Scroll down to Manage Linked Services, and select Manage Settings.
4. You'll then see a request from QuickBooks where you can click Approve and the two will then be connected.
I recommend reaching out to a member of the TD Bank Support Team to verify these steps. Please feel free to reach back out in the comments below if you have any other questions. I'll be here to help in any way that I can.
