JaneD
Moderator

Banking

Hi there, BoyceE.

 

Let's try some basic troubleshooting steps to get this resolved. 

 

If you're referring to the Import transactions page that keeps spinning, try using an incognito browser to rule out the possibility webpage issues.

 

Here's how:

  • For Internet Explorer of Firefox, press Ctrl Shift P.
  • For Chrome, press Ctrl Shift N.
  • For Safari, hold down Command Shift N.

Then, try importing bank transactions again.

 

However, if you're referring to the Bank accounts page, then I suggest following the recommended steps above provided by my peer, juVielL.

 

Keep me posted on how it goes. I'll be here to keep helping.