Put up feedback in the hope some one will listen? I don't think so. If your staff need the obvious pointed out to them your software isn't worth it. I've already arranged for my client to move to a bookeeping software that actually aids my job and saves them money in my fees. Any software that cuts my time down to 25% of the time it takes to work your very slow system will be worth the hassle of changing.
Maybe you can suggest actually hiring accountancy professionals to advise your people instead of asking your customers to point out the many obvious flaws in your software.
