I appreciate your time in getting back here, Best honey.
Your financial institution controls the transactions transmitted over to QuickBooks Online. This is why we're unable to modify the deposit to an expense. You did the right process in excluding the transaction and adding it as a journal in QuickBooks.
For deleting the transaction, you can follow these steps:
- Go to Banking.> Excluded.
- Put a check mark on the transactions you want to delete.
- Click the Batch actions drop-down and choose Delete.
- Select Yes to confirm.
The other option that you can do is import the transaction manually using a CSV file. Just make sure to add the transaction as a negative amount, so it shows as an expense. I've got this article for more details: Import bank transactions using Excel CSV files.
Once you have the transactions, you can categorise and match them. You can find the instructions here: Categorise and match online bank transactions in QuickBooks Online.
If you have any follow-up questions or other concerns, please let me know in the comments. Take care and stay safe.
