I habitually upload banking transactions manually every week using a QBO file downloaded from my bank. For some reason, today I cannot. I have downloaded the QBO file; I begin the upload process by selecting the QBO file and clicking Continue. On the next screen, I normally would select the bank account and begin the import. HOWEVER I cannot select the bank account - the drop down is greyed out and I cannot go any further. I thought maybe the QBO file was corrupt - so I re-downloaded it from the bank. That didn't work. I then downloaded a CSV file instead and tried to import that. However the same problem - it won't let me select a bank. I know the bank still exists. I see it.
Hoping someone can help??
