I appreciate you're follow-up response, Elizabeth.
I've seen that you've spent a lot of effort with your concern with your credit card connection in QuickBooks Online (QBO).
If the connection expires, you may see Error 350 when you go to the Banking menu. To get this sorted out, we need to reconnect the account to QuickBooks to refresh the connection. Let me show you how:
- Go to Transactions, then choose Bank Transactions.
- Click the blue tile for the bank account you need to reconnect.
- Choose the Sign-in link.
- Enter your user ID and password you use to sign in to your bank's website.
- Select the accounts you want QuickBooks to download transactions from. Then select Continue.
- Once ready, click Update to get the latest transactions from your bank.
If the issue persists, I recommend contacting our Customer Care Team. They can also provide an additional set of steps to fix the error.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
Additionally, I've added some articles that you can utilize to help manage your account in QBO:
You can always get back to me if you have other banking concerns or anything you need help with in QuickBooks. I'd be glad to answer them for you. Have a great day.
