I understand how frustrating it can be when you encounter issues that affect your business tasks, @User9192. I'm here to help you get through this situation.
To start with, I recommend utilizing a private window in your web browser to see if the issue persists. This can help rule out any potential conflicts caused by browser extensions or cache.
To open an incognito window, you can use the following keyboard shortcuts:
- Mozilla Firefox & Microsoft Edge: Press Ctrl + Shift + P
- Google Chrome: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
If the issue still occurs, I suggest using other supported browsers. Testing with an alternative browser can help determine if the problem is specific to your current browser.
However, if the issue continues to persist even after trying the above steps, I recommend contacting our QuickBooks Online (QBO) Support Experts. They have the tools to further investigate the root cause of the issue in a safe and secure manner and provide you with the appropriate solution.
Furthermore, I suggest checking out the provided link, which contains a collection of articles that can assist you with your banking needs: Banking Help Articles in QuickBooks Online.
Kindly notify me how it goes by leaving a comment below. I'm available at all times to support you with any banking concerns.
