Thanks for your help Maybelle. But the help team was useless. I sent them a file and they just said they closed the issue.
I still want the result of research please. It doesn't make sense. I sent support a file that IMPORTED successfully on 26 August. That exact same file - NOT another bank download - the exact same file that i downloaded on 26 August, would not import the next week. I'm not relieving Citizens of culpability. But this cannot possibly be them. Intuit made a change somewhere, somehow in that week, and NO ONE is willing to look into it seriously without just closing it and saying you investigated it. I understand the scientific method. You test something, change the condition and test it again. If a file successfully imports on one day and doesn't the next, the problem is something with QB. Please figure it out. I can't use these stupid CSV files. I have to reformat everything to make it import. I need QBO file types.
Please help me get a response from someone that knows what they are doing.
