We appreciate you updating us here in the thread, CoCO14.
I can see how importing QBO files would help you manage your business seamlessly.
Currently, there's an ongoing investigation regarding uploading QBO files downloaded from Chase Bank. Our product engineers are carefully assessing this matter and realize the issue arises from the file alone.
While we cannot provide you the time frame for resolution, I recommend contacting our customer support team. They can add you to the list of affected users and send updates via email.
Here's how:
- Sign in to your QuickBooks Online account.
- Select Help (?).
- Proceed to the Search tab and select Contact Us.
- Pick the topic you need help with or choose to Ask about something else, then enter your concern.
- Click on Continue.
- Determine how you would like to connect with our support.
On the other hand, consider reviewing this article whenever you can't upload your bank transactions manually: Fix bank upload errors in QuickBooks Online.
Feel free to comment below for additional information when importing your bank transactions or any related concerns in QuickBooks Online. You can always count on us.
