Welcome to the Community, @FPCNS.
I am happy to assist you with any insights or information you may require regarding your Chase bank connection.
One possible reason why bank feed errors occur is due to system updates by the bank, which may affect QBO's ability to obtain bank feeds. However, if our systems detect ongoing issues, they notify our engineers, even for minor issues. Rest assured that these issues are usually resolved within a couple of days without the need for further investigation or issue recreation.
If you come across a problem that seems to be widespread and our system is not able to detect it, I suggest that you get in touch with our phone or chat support as soon as possible. Reporting the issue immediately will help us resolve it quickly, and our engineers can create an investigation to ensure that such problems don't occur in the future.
Here's how:
- Log in to your account.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose to Have us call you to connect with us.
I'm also adding this article in case you encounter issues downloading transactions from your bank: What to do if you get a bank error or can't download transactions in QuickBooks Online.
We're always here in the Community should you have further questions or concerns about bank connectivity in QuickBooks Online. Take care.
