stuart2312
Level 1

Banking

Still having the problem!

Cannot interface with American Express (on Mac Desktop 2024).

QuickBooks Support emailed me back on the 12/19 to ask if it was still not working, and then emailed me on 12/24 to close the case since I hadn't gotten to respond (less than 24 hours after the original email!). 

I got a different response from Intuit yesterday 12/22  saying they are still working on it, with the case apparently still open.

Is this only a problem with QuickBooks Desktop? Does it work on QuickBooks Online?