Hi
I would like help in determining why some of my credit card payments have 2 online banking matches.
Normally, in my credit card statement, a payment I made on the card appears, and I simply “Record as credit card payment,” and when I go to my bank statement, I see a line similar to the following:
I then go to my bank account, match it, and I’m done.
When I go to my credit card acct to reconcile, There are several payments where I see a message “Paired to another transaction” above the payment:
I’m not sure where to find the “paired transaction” and why other payments made on the credit card don’t appear this way.
In my bank statement, I see almost the exact same information (a few days later, after the payment posted, this is on 9/18)
My questions are – what would be causing this? is it safe to hit the “unpair” link? If I do that, will I be able to reconcile it just like any other payment?
