Welcome to the Community, @Vman2.
I appreciate your effort of resolving the issue by doing all the things advised above.
Since you have tried everything and used other browsers, yet you're having the same issue, I recommend reaching out to our Customer Care team. Since the Community is a public forum, we don't have the ability to open your account for security. Our Customer Care team can open and check further information with your account.
Here's how:
- Sign in to your QuickBooks Online account.
- Click Help (?).
- Choose either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For future reference, you can read this article to help you categorize transactions in QuickBooks Online: Categorize online bank transactions in QuickBooks Online.
Let me know if you have questions about uploading bank transactions in QuickBooks Online. I'm always here to help. Have a great day.
