Sirbasku
Level 1

Match Button missing from View Panel that lists multiple matching transactions in Banking

I have bank feed deposits with multiple matching deposits in QB with same $ amt.

I also have bank feed cleared checks with multiple QB checks with same $amt.

 

On some of these multiple matching transactions, when I click View to the right of the bank feed transaction to list the multiple matching QB transactions, it lists the transactions that match and I can select the proper QB transaction to match to, but the match button is missing, there is only a "Find Other Matches button" and "Add" button.  Usually when I select one of the matching QB transactions there is a Match button there.

 

The work around is click find other matches button go to that screen then select the transaction and click save.  But I shouldn't have to click "Find Other Transactions because the transaction is listed on the view transaction panel and i have selected it.  Why is the Match button suddenly missing from the view panel which lists the multiple matching transactions?

Solved