I understand the inconvenience this has caused you, Bethel. Your concern is valid, and we will bring it to the attention of management to improve our customer service.
We suggest contacting our QuickBooks Online Support team again and asking for a follow-up about the progress of your case regarding the Previous Date not populating issue. They can provide you with the latest updates on the problem you are facing and assist you in updating if there's a solution available. To get in touch with our support team, please follow these steps:
- Sign in to your QuickBooks Online company.
- Go to the Help icon.
- Click the Search tab and select Contact Us.
- Provide a summary of your concern and click Continue.
- You can choose either to chat with us or have us call you.
Moreover, if you are still encountering the issue with the recurring transactions list refreshing, please know and be assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.
Furthermore, consider checking this article to help you learn about managing your recurring transactions in QuickBooks Online (QBO) as it shows a list of these transactions along with the accounts they're linked to: Review your recurring transactions in QuickBooks Online.
I've also included this extra guide to help you learn how to fix recurring transactions that failed to run in QuickBooks Online: Fix failed recurring transactions in QuickBooks Online
Don't hesitate to reach out to us if you have further questions about recurring transactions in QBO. I'll be of help. Best regards.
