Hello there, @Anonymous. We know how essential it is to fix your concern. Let me provide insights about the error message prompt when matching transactions in QuickBooks Online (QBO).
Note that we've received similar cases or reports about the issue. We'll point you to our support team so they can get your details and add you to the list of affected users. Here's how to contact them:
- In your QuickBooks, go to Help.
- Click Contact Us.
- Input a little information about your concern and select Let's Talk.
- Decide what way you would like to contact us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Moreover, you may also use these article as a guide when reconciling an account in the future:
Keep us posted if you need further assistance in matching your bank transactions in QBO. I'm here to assist. Keep safe.
