Thanks for your follow-up question, @TGray2. Allow me to step in and share some information about the ongoing investigation when syncing bank info to QuickBooks.
Yes, once you've contacted our Support Team regarding this ongoing issue they will add you as affected users and once the issue is resolved they will notify you via email.
For future use, here's a guide on reconciling your accounts to ensure your accounts in QuickBooks match your real-life ones: Reconcile an account.
I'll be around if you still have questions about bank connectivity. Drop them in the comment section below, and I'll happily answer them. Take care and have a nice day ahead.
