Hello, @webidextrous.
I appreciate you for sharing a screenshot of the error you received upon reconnecting your bank account in QuickBooks Online (QBO). We acknowledge your concern and would like to assure you that we have taken note of it.
Upon investigation, we have identified that the error message you are receiving is related to investigation number INV-104997. Please be assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.
Here's how you can reach them:
- In your QuickBooks Online account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
To determine their availability, check out their support hours.
Meanwhile, we can upload your transactions via a CSV file . We can follow my colleague's instructions to accomplish this task.
Furthermore, check out this article to know how to categorize transactions from your bank automatically: Set up bank rules to categorize online banking transactions in QuickBooks Online .
I'm still all ears if you have further queries about bank connectivity issues. Take care!
