My Bank transaction screen does not show the option to reverse like the image you provided. I've attached an image that shows 2 transactions downloaded 2 different ways. The ones with a red line were automatically downloaded while the ones with yellow highlight were manually downloaded, The yellow ones are correct. The ones with red lines are opposite of reality. This is happening on all checking account items and I think on my Wescom Credit Card as well.
After speaking with tech support again yesterday, they asked me to take up the issue with my bank and I'm still waiting for their response.
If I did have the option to reverse or enter as shown, I might try it. But I wonder if that would fix it going forward or need to be a requirement for the rest of the time that I am a QB user. I'm afraid to process anything else while waiting for a true fix so I don't have to reverse everything again.
