You can match the cleared check to partially pay the invoice, DIETRYING. Allow me to provide more details regarding this matter.
Since the cleared check indicates that your customer still has a remaining balance, you can manually match it to the invoice to record a partial payment.
Here's how:
- Head to Transactions, then Bank transactions.
- Locate the downloaded payment and select to expand the view.
- Choose Match, then pick the invoice from the Find other matches window.
- Select Match.
Once the customer pays for their outstanding balance, match this payment to the same invoice to mark it as fully paid.
For more information about the process above, review this article: Match online bank transactions in QuickBooks Online.
On the other hand, you might want to scan this material for guidance on ensuring your records match your real-life statements to keep your account balanced: Reconcile an account in QuickBooks Online.
Please consider adding a comment below through the Reply button for any other future concerns when matching bank transactions in QuickBooks Online. We're always willing to help.
