I recognize the urgency of getting this fixed right away, kimberly40. Let me route you in the right direction so you can upload your CSV file Batch Bill successfully.
Since the issue remains on your end, we highly recommend contacting our Phone Support team again. We're aware that you've already gotten in touch with them, but it's the best we can do right now given that they have all the tools required to safely look at your account. They can further investigate the issue and walk you through the resolution.
Here's how to contact support:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- In Search, select Contact Us, then Start a chat with a support expert.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
I've also included an article that will assist you in determining the Common questions about importing data to QuickBooks Online.
I'm just a post away if you have any other concerns about importing files in QBO. I'd be happy to help you have a great day ahead.
