JulieT711
Level 1

QB Online: "Write Check" feature is auto-selecting an INACTIVE/DELETED category as the expense

As noted in my subject line, QB Online Write Check feature has been auto-selecting an INACTIVE/DELETED category for about six months now. This is a DAILY check that I write and the expense account is different every day. I spent over an HOUR this morning with my "Priority Circle" help chat that got NOWHERE. The guy spent most of the hour asking me ridiculous questions and then when I let him view my screen and showed him three times me writing a check and the account that was auto-filling, he left me hanging for so long that I finally gave up after 67 minutes. Anyone know how to fix this?? This is not in Banking Transactions feed (that is already set as off for auto-categorize). It's in Write Check.

Solved