ZuzanG
QuickBooks Team

Banking

Unforeseen circumstances can interrupt our workflow, and I understand the importance of accurately processing sales tax calculations, dpsm64. Let me help you provide the answers you need.

 

First off, please know that QuickBooks Online (QBO) serves as a receiving portal of the Square App, and any configured settings will be reflected in the program.

 

Since you have already verified that Square calculated the sales tax correctly by checking your Square dashboard and the Sales Tax report in QBO, consider reauthorizing the integrations between the QBO and Square apps to resolve the syncing issue.

 

Here's how:

 

First, undo previously added transactions and follow these steps:

 

  1. Go to Transactions. Then, App transactions.
  2. Select the Reviewed tab.
  3. Select undo only for the transactions where sales tax wasn't imported.

 

Next, disconnect and reconnect the app. Disconnecting and reconnecting the app can reset the configuration, resolve sync issues, and ensure data integrity.

 

Here's how:

  1. Disconnect the app from Transactions.
  2. App Transactions click the Square.
  3. Disconnect Square hit Done.

 

Once done, refer to this article to reconnect the app and re-import the transactions: Connect your Square account to QuickBooks Online.

 

Alternatively, you can manually place a checkmark for each receipt to correct the sales tax for each transaction.

 

Furthermore, you can refer to this article to learn how to reconcile your accounts, so they consistently match your bank transactions in QBO: Reconcile an account in QuickBooks Online.

 

This process ensures the accuracy of your Sales tax calculation. If there’s anything more you’d like to explore or clarify, feel free to share your thoughts below. We are here to help.