Yes, I'm using the exact same bank account. This still doesn't address the problem behavior I've described above. I can't match the deposit to a sales receipt because the sales receipt doesn't appear on the list of available transactions when I attempt to manually match the deposit. That appears to be due to an error/bug because QuickBooks Online fails to consistently list all available transactions. That being the case, I've found a work-around that partially lets me add the deposit to QuickBooks:
- Enter the bank deposit manually (+ New -> Other -> Bank Deposit)
- Exclude the deposit that can't be matched to a sales receipt (Transaction -> Bank Transactions -> categorize -> Exclude)
This adds the deposit to QuickBooks, but it leaves the Sales receipt in my "Undeposited Funds" account. Is there a proper way to remove the sales receipt from the Undeposited Funds" account?
