I appreciate you following the steps shared by my colleague to record the transaction, @Schmitzlisan.
The instructions provided above is for QuickBooks Online. Since you're using Desktop Pro, I'm walking you through the second part, which is linking the deposit to the vendor credit.
Here's how:
- Go to Vendors and choose Vendor Center.
- Click the New Transaction drop-down and pick Pay BIlls.
- In the Pay Bills window, select Show all bills.
- Choose the AP account used on the deposit.
- Tap Set Credits.
- Pick the Credit tab in the Discounts and Credits window.
- Place a checkmark on the credit that you've created, then click Done.
- Hit Pay Selected Bills.
For more information about the process, please check out this article: Record a vendor refund in QuickBooks Desktop.
Know that you're always welcome to drop by the Community if you need further assistance. I"m here for you. Have an awesome day!
