I'm using Canadian Quickbooks online. I followed the steps as noted to handle a wire transfer fee. I apply payment in full for the invoice. If I say deposit to A/R (USD) as I have a Canadian AR account and a US one as I do business in both countries, then the bank shows a payment transaction with the amount applied to my bank account. When I then do the deposit transaction, it does not list the invoices for that customer, just the deposit amount against the bank. I apply the gross to A/R and the fee to bank fees to net out the deposit. I then have TWO deposits to the bank - the payment one and the deposit one. If I don't put a deposit account on the payment transaction, the bank is right (only one deposit amount) but my customer account shows me with a negative balance on the account asking if I want to create an invoice to offset it. Is this a problem with QuickBooks online OR a problem with me using a 2nd AR account and what's explained only works for the primary one? I will have this type of transaction with this client repeatedly. s the solution to do a journal entry?
