dan-gonzales
Level 2

Missing American Express (AMEX) transactions from sub-accounts since last Sept 2019.

We have an American Express Card with two sub-accounts (total of three cards).  Up until Sept 2019, all transactions were downloading in QBO fine, then something happened and the sub-accounts stopped.  Still getting the transactions for the primary (aka parent) account, but not for the two sub-accounts.  If we create an import file manually from AMEX, transactions from all three cards are present.  Need help, please advise.