Let's work hand in hand to fix the differences in your account, ABC1236.
There are some reasons why this occurs, which may cause damage data, and we can fix this by performing the Verify data and Rebuild utility tools in QuickBooks Desktop. This way, it'll return to its default order and automatically fixes minor company record data issues. The Verify Data utility identifies any potential data damage issues, while the Rebuild Data utility repairs data in your company file.
If the program is in multi-user mode, you need to change to single user mode (Go to File -> Switch to Single User Mode). It is very important that you have to create a backup copy of your company file before running Verify and Rebuild Data.
Verify Data:
- Press the File menu.
- Choose Utilities from the drop-down option.
- Select Verify Data.
- Tap Ok to continue.
Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data.
Rebuild Data:
- Click the File tab at the top.
- Select Utilities from the drop-down option.
- Choose Rebuild Data.
- Click Ok on Rebuild has completed.
When the verify/rebuilding data finished, we can close and reopen your file to revamp it. Or restart your computer to refresh your QuickBooks data.
However, if the issue persists after doing the steps above, I suggest contacting our QuickBooks Desktop Support Team. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
Let me know how everything goes by leaving a comment below or if there's anything else I can help you. I'm always around to help you out. Take care!
