I found the verify data option from the utilities group. The Verify data function did not find any issues with the data, so the rebuild utility tool was not needed.
I contacted help through a chat session and was provided some standard instructions for finding discrepancies and reconciliation. I read the instructions and ran some of the reports, but found nothing and didn't expect to. I do this work for a small business and it was a slow month. As mentioned in the previous post, there were only a few debits and credits, the beginning balances matched and the cleared balances matched.
I don't really understand where the $60 difference came from when I am the only one who uses Quickbooks.
My only option is pay the $300 cost for support out of my own pocket for QB support.
Is there anything from QB which clearly explains the difference between cleared and ending balance and how they can differ when the beginning balance is the same and all the credits and debits match.
