I have same problem as user named erroneous but am on Desktop Pro 2020 (for PC not MAC). My QB check register balance is correct and matches the actual bank balance but the Reconciliation Opening Balance is wrong. It relates to a deposit transaction my tax accountant deleted in the prior year while trying to fix an overpayment. The deposit is reflected correctly in my QB so have no idea what happened. When I try to follow your instructions and select Banking, there is no Chart of Accounts option. Please advise and thank you.
